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Privacy Policy
Last Updated: July 19, 2023

Introduction

This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information by The Doc App, Inc. ("The Doc App") in connection with its applications, services, and tools (collectively referred to as "Services"). This Policy applies to all users of the Services, regardless of how they access or use them, including through mobile devices. By accessing or using the Services, you agree to the terms and conditions of this Policy. Please review this Policy regularly, as it may be updated periodically.

Scope and Consent

By using our application, web browser, or accessing our Services, you confirm that you have read, understood, and accepted the terms of this Policy. It is important to consult with your healthcare provider before making any healthcare decisions.

Amendment of Privacy Policy

This Policy may be amended from time to time, and any modifications will be posted on our site along with the effective date. By continuing to access or use the Services after the effective date of any modifications, you agree to be bound by the updated terms.

Data We Collect

We categorize the data we collect into Personal Data and Non-Personal Data. Non-Personal Data refers to information that does not identify an individual. When you interact with our Services, we may collect Non-Personal Data. The collection, use, disclosure, transfer, and storage/retention of Personal Data are subject to the limitations and requirements of this Policy, while Non-Personal Data is not.

Personal Data refers to information that can identify an individual, such as name, identification number, location data, online identifier, or any other data that can identify a person. We may collect Personal Data on behalf of service providers using our Services. The types of Personal Data we may collect include:

  • Identifying information, such as name, address, telephone number, email address, and tax identification number when you register for an account.
  • Information provided when creating a profile, including a profile picture, access to your camera or photo library, and transaction-related content.
  • Additional information you provide by updating your account, participating in community discussions, chats, dispute resolution, or any form of communication with us.
  • Recordings of telephone communications with your consent in accordance with applicable laws.
  • Any additional information required or authorized by applicable national laws to authenticate or identify you.

Compliance with Health Information Privacy Laws

We adhere to the standards established by the Health Insurance Portability and Accountability Act (HIPAA) to protect the medical information and personal health information of individuals using our Services. We apply appropriate safeguards to ensure the privacy of such information and establish limits and conditions on its use and disclosure in accordance with HIPAA regulations. As a Florida-based company, we also comply with applicable state laws regarding the protection of medical and personal health information.

Use of Cookies and Similar Technologies

We use cookies, web beacons, unique identifiers, and similar technologies to collect information about your interaction with our Services, such as page views, traffic data, referral URLs, and IP addresses. This information helps us analyze and improve our Services, personalize your experience, and provide targeted advertising and marketing.

Data Collected from Third Parties

We may supplement the Personal Data we collect directly from you with information obtained from third parties. This may include publicly available demographic information, additional contact information, credit check information, and information from credit bureaus, in compliance with applicable national laws.

Data Usage

We use the Personal Data collected for various purposes, including but not limited to:

  • Responding to inquiries, resolving issues, and providing access to our Services.
  • Analyzing and improving our Services, offering personalized user experiences, providing customer service, personalizing advertising and marketing, and preventing and investigating fraudulent or illegal activities.
  • Targeting advertising and customizing recommendations based on inferred interests.
  • Complying with legal obligations, protecting our rights and interests, and ensuring the safety of our users and the public.

Data Disclosure and Transfer

We do not sell your Personal Data to third parties, including third-party advertisers. However, under certain circumstances, we may disclose, transfer, or share your Personal Data with third parties as described in this Policy.

Data Storage and Security

We employ secure infrastructure to store your data and protect data transmissions using firewalls, company policies, and Secure Socket Layer (SSL) transactions. While we strive to protect your personal information, we cannot guarantee absolute security, and sharing information with us is at your own risk.

Legal Requirements for Disclosure

We may disclose your Personal Data to comply with legal obligations, protect or defend our rights, interests, or property, prevent or investigate possible wrongdoing in connection with the Services, or protect the safety of our users or the public.

Please note that this is just an overview and not an exhaustive list. The specifics of data collection, usage, and storage may vary based on the nature of the services provided. If you have any questions or concerns about your Personal Data, please contact us. It is your responsibility to review this Agreement frequently and stay informed about any changes.

Third-Party Links and Privacy Practices

Our Services may contain links to third-party websites or applications. This Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of such sites before providing any personal information.

Children's Online Privacy Protection Act (COPPA)

We do not knowingly collect Personal Data from children under the age of eighteen (18). If you are under the age of eighteen (18), please do not submit any Personal Data through the Services. Parents and guardians are advised to monitor their children's internet usage and instruct them not to provide Personal Data without proper permission. If we become aware that Personal Data of a child under 18 has been collected, we will take steps to delete it.

Google Analytics

We use Google Analytics to analyze website usage. Google Analytics collects information via cookies to create reports on website activity. Google's privacy policy can be found at: [link to Google's privacy policy]. We use this data to analyze trends, gather demographic information, and cooperate with law enforcement activities.

International Privacy Laws

Our Services are provided to U.S. citizens. If you access our Services from outside the United States, you are consenting to the transfer of your information to the United States and other countries where our servers are located. The privacy protections and laws in these countries may differ from those in your country of residence, but our collection, storage, and use of your Personal Data will always be governed by this Policy.

Modifications

We reserve the right to update or modify this Policy at any time. We will post the updated Policy on our site and indicate the effective date of the modifications. Your continued use of the Services after any modifications constitutes acceptance of the updated Policy.

Dispute Resolution

If you have concerns about our privacy practices, please contact us, and we will make reasonable efforts to address and resolve your complaint.

Your Rights and Personal Data Retention

You have rights regarding your Personal Data, including the right to access, rectify, restrict, or delete your Personal Data, object to profiling, and unsubscribe from marketing communications. You can exercise these rights by logging into your account or contacting us. We retain Personal Data for as long as necessary to provide the Services and comply with legal obligations.

Change of Ownership

In the event of a merger or acquisition, we may share information with the acquiring company in accordance with our privacy standards. We will require the new entity to follow this Policy regarding your personal information.

Contact Us

If you have any questions or complaints about this Policy or our privacy practices, please contact us at:

The Doc App, Inc. 4055 1st Ave SW Naples, FL 34119

info@thedocapp.com

239-208-6545